PNW’s products are affordable, highly functional, and often rebuildable. Now, you can also add guaranteed for life to that list. Effective immediately, PNW Component has announced that all existing and future products will be covered by their new Lifetime Warranty.
From the beginning, PNW has focused on creating a consumer-friendly brand. That’s been highlighted recently with announcements like their PNW Cycled program which uses refurbished and blemished products to offer consumers a lower priced alternative to brand new posts, while keeping more of the old posts out of landfills.
Aaron Kerson, Co-Founder of PNW Components, says that, “”When Emily and I started the company back in 2015, we wanted to create the most customer-centric brand in the industry. For us that means treating our customers like we’d want to be treated, and creating reliable and affordable products that also look great. We’re ecstatic to follow through with this vision and offer a lifetime warranty on all of our products to existing and future customers. We truly are here to give our customers the best experience possible.”
Of course, like any warranty, there are stipulations. You must be the original owner of the post with proof of purchase. The warranty “does not cover damage caused by accident, improper care, improper installation, negligence, normal wear and tear, or the natural breakdown of colors and materials over extended time and use,” so like most it just covers the product were it to fail due to a manufacturing defect. Products must be clean, and submitted to PNW through their Warranty Return Form (linked below). From the sounds of it, this warranty will apply to those who already own a PNW product as well as any new products purchased after the fact.